FAQ
- Frequently Asked Questions
Q:
Why are there no monthly, quarterly or semi-annual billing options?
A: The short answer is cost. We deliver the kind of value to you that
you expect by reducing unnecessary overhead. Our plans are affordable
enough to use on a annual basis. Our money-back satisfaction
guarantee aassures that you have no risk. And remember, when you sign
up to Sponsor a plan for a "Do-Gooder" you get the identical
plan for yourself FREE for as long as your sponsorship continues. That's getting 2 identical plans for the cost of 1...!
Q:
Why do you not allow Adult sites as hosting Customers?
A: We are a socially-responsible hosting company that believes strongly
in helping small to medium-sized, positive, compassionate organizations
to help meet the needs of our society. Adult sites do not fit within
our vision of who we are and what we are about.
Q:
How will your charges appear on my Credit Card Statement?
A: StoneSoup Hosting is a Mindful Alliance Partners branded site. All StoneSoup Hosting credit card charges will appear on your credit card
statement under the name: MINDFUL ALLIANCE PARTNERS.
Q:
Your hosting plans sound almost too good to be true. How do you do
it?
A: We have taken a position as a strong advocate for the needs of
our Customers. We know that by loading the plans and services we offer
with value far in excess of what most companies offer we will help
you succeed. Your success will in the long run lead to making positive differences in the lives
of many in need and ultimately, steady success for us.
Q:
What kind of Support do you offer?
A: We provide basic online support through our ticketing system and we strongly encourage
active support of our sponsored sites by their Sponsors
through our online community by active community members. Remember,
this is a community about empowerment through sharing. And of course
we are a part of that community, so we regularly visit the forume
and offer help also. |
